All of our Live Chat Packages are staffed by our in-house USA chat sales team. Your website chat will be answered by our highly trained staff with a goal of converting your website visitors into customers. Each member of our chat team will be trained on the details of your business and will be able to answer a long list of questions your website visitors and customers may have. We partner with our clients to make sure we have as much information about your business as possible so our Live Chat Team can provide the best service to your website visitors.
We create a custom training program for all of our Live Chat Operators to ensure your visitors get the best Live Chat experience possible. In the rare case we are not able to answer a question from one of your customers, we will gather the customer’s contact information and ensure they will be contacted with an update on their question.
We offer several affordable Live Chat Packages for businesses of all types and sizes. All of our Live Chat Packages allow your website to be staffed five (5) days a week during normal business hours. We do offer extended hours Live Chat staffing, please contact us for a quote.